Building rapport

Social Skills · Intermediate

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Practice the natural synchrony that creates instant connection with other people.

Micro-habits to get started

Small actions of a few minutes to start this habit:

Learn the name

In your next interaction with someone new, ask their name within the first 60 seconds.

Offer your name first: 'I'm [name], and you?' Reciprocity will do the rest.
1 min
Match their pace

Notice the speed and tone of the other person's voice and gradually adjust your own.

Don't mimic obviously: introduce the adjustments gradually and naturally.
2 min
Use the other person's words

When you reply, use the same vocabulary the other person used to describe something.

If they said 'complicated', don't switch it to 'difficult'. That consistency signals you were listening.
1 min